The United States Department of Homeland Security (DHS), in collaboration with Canadian Cyber Incident Response Centre (CCIRC), is releasing this Alert to provide further information on ransomware, specifically its main characteristics, its prevalence, variants that may be proliferating, and how users can prevent and mitigate against ransomware.
In early 2016, destructive ransomware variants such as Locky and Samas were observed infecting computers belonging to individuals and businesses, which included healthcare facilities and hospitals worldwide.
Ransomware is a type of malicious software that infects a computer and restricts users’ access to it until a ransom is paid to unlock it.
Ransomware is a type of malware that infects computer systems, restricting users’ access to the infected systems. Ransomware variants have been observed for several years and often attempt to extort money from victims by displaying an on-screen alert.
Typically, these alerts state that the user’s systems have been locked or that the user’s files have been encrypted. Users are told that unless a ransom is paid, access will not be restored. The ransom demanded from individuals varies greatly but is frequently $200–$400 dollars and must be paid in virtual currency, such as Bitcoin.
Ransomware is often spread through phishing emails that contain malicious attachments or through drive-by downloading. Drive-by downloading occurs when a user unknowingly visits an infected website and then malware is downloaded and installed without the user’s knowledge.
Crypto ransomware, a malware variant that encrypts files, is spread through similar methods and has also been spread through social media, such as Web-based instant messaging applications. Additionally, newer methods of ransomware infection have been observed. For example, vulnerable Web servers have been exploited as an entry point to gain access into an organization’s network.
In 2012, Symantec, using data from a command and control (C2) server of 5,700 computers compromised in one day, estimated that approximately 2.9 percent of those compromised users paid the ransom.
This financial success has likely led to a proliferation of ransomware variants. In 2013, more destructive and lucrative ransomware variants were introduced, including Xorist, CryptorBit, and CryptoLocker.
Systems infected with ransomware are also often infected with other malware. In the case of CryptoLocker, a user typically becomes infected by opening a malicious attachment from an email.
This malicious attachment contains Upatre, a downloader, which infects the user with GameOver Zeus. GameOver Zeus is a variant of the Zeus Trojan that steals banking information and is also used to steal other types of data. Once a system is infected with GameOver Zeus, Upatre will also download CryptoLocker. Finally, CryptoLocker encrypts files on the infected system, and requests that a ransom be paid.
The close ties between ransomware and other types of malware were demonstrated through the recent botnet disruption operation against GameOver Zeus, which also proved effective against CryptoLocker. In June 2014, an international law enforcement operation successfully weakened the infrastructure of both GameOver Zeus and CryptoLocker.
Ransomware not only targets home users; businesses can also become infected with ransomware, leading to negative consequences, including
- temporary or permanent loss of sensitive or proprietary information,
- disruption to regular operations,
- financial losses incurred to restore systems and files, and
- potential harm to an organization’s reputation.
Infections can be devastating to an individual or organization, and recovery can be a difficult process that may require the services of a reputable data recovery specialist.